Publications
Powell RJ, Powell, HJ and Greco MJ (2008) The impact of patient survey feedback in general practice: the influence of practice size. Journal of Management & Marketing in Healthcare, Vol 1, No.2, 202-213.
Campbell JL, Dickens A, Richards SH, Pound P, Greco M, Bower P. 2007. Capturing users' experience of UK out-of-hours primary medical care: piloting and psychometric properties of the Out-of-hours Patient Questionnaire. Quality & Safety in Health Care: Vol.16: 462-468.
Richards S, Pound P, Dickens A, Greco M, Campbell JL. 2007. Exploring users' experiences of out-of-hours primary medical care services. Quality & Safety in Health Care: Vol.16: 469-477.
Narayanan, A. and Greco, M. 2007. What distinguishes general practitioners from consultants, according to colleagues? Journal of Healthcare Management and Marketing. Vol.1 No.1: 80-87
Greco, M. 2006. Raising the bar on consumer feedback - improving health services. The Australian Health Consumer. 2005-06 (Issue 3): 11-12.
Greco, M.; Carter, M.; Powell, R.; Sweeney, K.; Jolliffe, J. and Stead, J. 2006. Impact of patient involvement in general practice. Education for Primary Care. Vol.17: 486-95.
Squire, S.; Greco, M.; O'Hagan, B; Dickinson, K and Wall, D. 2006. Being patient-centred: creating health care for our grandchildren. Clinical Governance: An International Journal. Vol.11 No.1: 8-16.
Al-Shawi, A.K.; MacEachern, A.G., Greco, M.J. 2005. Patient assessment of surgeons' interpersonal skills: a tool for appraisal and revalidation. Clinical Governance: An International Journal. Vol.10 (No.3): 212-16.Carter; M; Roland, M; Bower, P;
Carter, M.; Greco, M.; Sweeney, K. et al. 2004. Impact of systematic patient feedback on general practices, staff, patients and primary care trusts. Education for Primary Care. Vol.15: 30-38.
Greco, M.; Powell, R. and Sweeney, K. 2003. The Improving Practice Questionnaire (IPQ): a practical tool for general practices seeking patient views. Education for Primary Care. Vol.14: 440-448.
Greco, M. and Powell, R. 2003. A patient feedback tool for nurses. Primary Health Care. 12 (10), 38-41.
Greco, M. and Carter, M. 2002. Improving Practice Questionnaire (IPQ) Tool Kit, a toolkit for general practices. Aeneas Kingsham Dido Press
Carter, M. and Greco, M. 2001. Measuring performance in general practice. British Journal of General of Practice. October, 847-848.
Greco, M., Brownlea, A. and McGovern, J. 2001. Impact of patient feedback on the interpersonal skills of GP Registrars: results of a longitudinal study. Medical Education. Vol.35: 1-9.
Greco, M. 2001. Enhancing the quality of general practice through patient feedback. In Field, S., Strachan, R. and Evans, G. The General Practice Jigsaw: the future of education, training and professional development.. Chapter 2: Radcliffe Medical Press.
Greco, M., Sweeney, K., Broomhall, J. and Beasley, P. 2001. Patient assessment of interpersonal skills: a clinical governance activity for hospital doctors and nurses. Journal of Clinical Excellence. Vol.3, No.3: 117-124
Client-Focused Evaluations Program. 2000. A Pilot Study of Patient Views on the Communication Skills of General Practitioners. RACGP Outcomes Evaluation Unit: Melbourne, Australia.
Client-Focused Evaluations Program. 2000. The Development of an Instrument to Obtain Patient Ratings of GP Registrar Competence. RACGP Outcomes Evaluation Unit: Melbourne, Australia.
Greco, M. 2000. Assessing the quality of communication using patient feedback. Clinical Governance Bulletin. Vol 1. No.3, 4-5.
Greco, M. Brownlea, A., McGovern, J. and Cavanagh, M. 2000. Consumers as educators: implementation of patient feedback in general practice training. Health Communication. Vol.12, No.2, 173-193.
Greco, M. 2000. Assessing the quality of communication using patient feedback. Clinical Governance Bulletin. Vol 1. No.3, 4-5.
Brownlea, A., Buckley, B., Field, D., Francis, W., Greco, M. and McGovern, J. 1999. Doctors Advancing Interpersonal Skills (DAIS): A Workbook/Video Educational Program. CFEP, Australia.
Greco, M., Cavanagh, M., Brownlea, A. and McGovern, J. 1999. Validation studies of the Doctors’ Interpersonal Skills Questionnaire. Education for General Practice. Vol.10, 256-264.
Brownlea, A., Buckley, B., Field, D., Francis, W., Greco, M. and McGovern, J. 1999. Doctors Advancing Interpersonal Skills (DAIS): A Workbook/Video Educational Program. CFEP, Australia.
Greco, M., Francis, W., Buckley, J., Brownlea, A. and McGovern, J. 1998. Real-patient evaluation of communication skills teaching for GP Registrars. Family Practice, Vol. 15, No.1: pp 51-57.
Client-Focused Evaluations Program. 1998. Systematic Feedback from a Sample of Patients Seen by Registrars. RACGP Outcomes Evaluation Unit: Melbourne, Australia.
Greco, M., Brownlea, A. and McGovern, J. 1995. Utilising patient feedback in the RACGP Training Program: An exploratory study. Australian Family Physician. Vol.24, No.6, 1077-1081