Welcome to the Client-Focused Evaluations Program
Helping People Make a Difference
Associate Professor Michael Greco
CFEP's Executive Director
CFEP's Executive Director
CFEP has earned an international reputation for providing a high quality service in assisting health professionals (such as GPs, consultants, and nurses) and their organisations with gathering patient-based evidence on the quality of their relationships with patients.
In addition, CFEP provides a 360° feedback activity. This activity involves colleagues providing feedback on the doctor's professional skills such as clinical ability, time management, team work, probity and health.
CFEP provides a service that is independent and external, delivering meaningful and confidential results promptly to our clients.
Our specialised surveys give patients and colleagues the chance to provide honest feedback on interpersonal skills and other service aspects. We encourage and aid positive interpretation of this feedback to provide the best possible health outcomes for patients.
Please click on the links in the menu bar above for further information.
The RACGP QA&CPD Program has approved three 40 Category 1 point activities. These include:
a questionnaire completed by patients on the doctor’s interpersonal skills (DISQ)
a questionnaire completed by the doctor’s colleagues on their professionalism (360 feedback)
a self-directed module (workbook and video) on improving one’s interpersonal skills in the medical consultation (DAIS)
The Australian College of Rural and Remote Medicine (ACRRM), as part of its Professional Development Program, has approved the DISQ for 20 points PDP, and the 360 feedback for 10 points extended skills.